Is it possible to control the device if there is no Wi-Fi access point?
The device itself works in the access point regime at the initial connection. It will be displayed in the list of Wi-Fi nets as zCO2-xxxxxxxxxxxx (xxxxxxxxxxxx – is a unique ID-number of the device). The password to connect is not required. We strongly advise you to connect the device to an external router in order to ensure the confidentiality.
Is the Comeforta application free?
Yes, it is. You may download the application through the App Store and Google Play.
What to do if I have forgotten/lost the password?
You should use the password recovery procedure. You will be required to input your email on the authorization screen (the email which you during the registration). The information on access restoring will be sent to this email.
What should the password look like in the registration?
It is recommended to use not less than three types of characters (numbers, lowercase and capital letters).
Will Comeforta become updated automatically?
Yes, it will. It will be updated automatically if this function is activated in your smartphone.
What Internet speed is required to control the device from a smartphone?
A constant Internet connection is not required to control the device.
What Internet speed is required to control the device from a smartphone?
A constant Internet connection is not required to control the device.
How many devices may be controlled from the same smartphone?
There are no limits.
How many devices is it possible to plug in under the same account?
There are no limits in the number of devices plugged in under the same account.
Is it possible to control the device from a desktop or a laptop computer?
No, it is not.
What level of carbon dioxide is considered normal?
The optimal level of CO2 is considered the level up to 800ppm.
Is it possible to control the Comeforta Clima device from several smartphones at the same time?
Yes, it is. It is possible.
Is it possible to control the Comeforta Clima device from several smartphones at the same time?
Yes, it is. It is possible.
How to complete registration if there is no email?
Such situation is hardly possible as to download the Comeforta application you need to be registered in the App Store or Google Play that requires an available email.
What is the distance available to control the device?
It is within the Wi-Fi range, which the device is connected to.
Is it possible to control the device if there is no Wi-Fi connection?
Yes, it is. To control the device you need a smartphone with IOS or Android software and Wi-Fi turned on. In case the above-mentioned devices are absent, the controlling is possible only from the control panel on the device itself
Is it possible to control the device if there is no Wi-Fi connection?
Yes, it is. To control the device you need a smartphone with IOS or Android software and Wi-Fi turned on. In case the above-mentioned devices are absent, the controlling is possible only from the control panel on the device itself
Is the Internet required to control the device via the mobile application?
The internet is required for the initial registration as well as for the application authorization. Subsequently, if not to exit the application, the access to the Internet is not required.
How to plug in the device?
For the initial connection to the device software, it is required to download the Comeforta application through the App Store or Google Play for a smartphone. The current email is needed to recover the password in case of its loss.
