Add the product to the Shopping Card using the button “Add to basket”.
To continue registrating your order go into “Basket” by using the button “Go into Basket” in the Shopping Card or by clicking the basket in the upper right corner of the screen.
Control the composition of your order. Change the quantity, put down or remove the goods if you have been mistaken with the order.
Choose the region you are in (Belarus, Russian Federation).
Choose the method of payment from the given.
Click the button “Pay your order”. The order will be registered after the money has been receipt to our account.
Tracking the information on your order is available in the private office section “Purchases”.
You may place an order in a private office only. Log in or register via your mobile phone number or email.
We will deliver your order to any directions of Russia, Belarus, Ukraine and Kazakhstan.
Orders of more than 100BYN shall be delivered free of charge within the Republic of Belarus.
Delivery may be carried out by:
The cooperation with a number of delivery services let us deliver your goods at great rates as quickly as possible.
Time and the way of delivery shall be agreed upon with the manager who will definitely contact you after you have placed your order.
!Attention! An incorrect telephone number, inaccurate or incomplete address information may become a cause of any further delays. Please, control your personal data attentively when registrating and making your order. The confidentiality of your personal data shall be guaranteed.
The delivery shall be carried out at the address specified at registration. If it is required to deliver the goods at another address, please, provide our manager with the relevant information. One of our managers will call you after your order have been placed on the web-site.
The bill of lading and the warranty card with the notice of purchase will be handed over to you when receiving the order. In case the order has been placed in name of organization, you will get the invoice as well as the bill of lading that shall be stamped with a seal of your organization. The price indicated in the transmitted documents shall be final. The Courier shall not possess the right to change the prices. The delivery charges shall be indicated in purchase documents in a separate column.
!Attention! We kindly ask you to take into consideration that all technical characteristics and consumer properties of the procured goods shall be clarified with the manager before a purchase. The representatives of a delivery service are not obliged to advise and make comments on consumer properties of the goods. In case you need the installation of the procured goods, please, let our manager know. Please, check the completeness and performance of the goods as well as their correspondence to the description on our site and the presence of mechanical damages. In case you do not have any claims for the presence of mechanical damages, such claims cannot be further examined.
The procured goods may be delivered to the doorstep only. The transportation of the goods into the building (apartments, houses or other parts of the premise) may not be provided.
The procured goods may be delivered to the apartment (maisonnette, dacha) only in case there are access roads to the building (maisonnette, dacha).
27 Karl Marx Street
Bobruisk, Mogilev region,
213826, Belarus
You may pay for the goods from the online-store through the “Raschyot” system (ERIP), via internet banking, mobile banking, self-service terminal, cash desks of banks, ATM machine an so on.
You may make your payment in cash, electronic money or by credit card in bank offices that shall provide payment services. You may also use the instruments of remote banking services.
To make a payment through the “Raschyot” system (ERIP) it is required:
Please, let the cashier know that the payment shall be made through the “Raschyot” system (ERIP) if you intend to carry it out in a bank cash desk.
The technical cooperation with the “Raschyot” system (ERIP) shall be provided with the help of the “Express Payment” service (https://express-pay.by/).
To make a payment by credit card through the bePaid service it is required:
We will send a link for the payment to your e-mail within 10 minutes. You will be forwarded to a special secure payment page of the processing bePaid system after clicking on this link.
Please note, that the payment link may be available for one day only. The order number and payment amount shall be specified on the payment page. To fulfil the payment it will be required to enter your credit card details and confirm the payment by clicking the button “Pay”.
In case your credit card supports the 3-D Secure Technology, you will be asked to pass a standard one-minute procedure of verification of the card holder on the page of your bank (the bank that issued the card).
Our manager will contact you to clarify the details of delivery after the payment.
Please note, that after making the payment you will receive the payment confirmation to the e-mail as indicated by you. Please, save your payment data.
Example of a shop cash receipt:
We may receive payments made by the following credit cards: Visa, Visa Electron, MasterCard, Maestro, Belcart.
All payments by credit cards shall be made through the bePaid system of electronic payments. The payment page of the bePaid system shall conform to all data transfer security requirements (PCI DSS Level 1). All confidential information shall be stored encrypted and resistant to hacking to the maximum extent possible.
You may study the rules of payment by credit card BELCART here: http://belkart.by/BELKART/news/2014/payment-belcard-in-the-internet/
The returning of money will be made onto the card, which the goods have been earlier paid by. The process of receiving the money to the card may take from 1 to 30 days since the moment the Seller has made a refund.
The conditions of the refunding shall be specified below.
If the buyer does not accept the object of the delivery that have been paid for by plastic card, the money will be returned onto the card, which the goods have been paid by.
The sum will be reflected in the history of operations as the operation “Money returning” in section “Finance”.
Then, the terms of transferring the money to your account will depend on the conditions of the bank where the account is kept.
To return the money it is required to send the file with the application to the following email: info@comeforta.com. A sample of the application is available for downloading here.
Please note that the requisites shall be in the Buyer’s name.
The process of transferring the money may take up to 10 calendar days.
Moreover, the Buyer may send the original application by registered mail at the following address:
27 Karl Marx Street
Bobruisk, Mogilev region,
213826, Belarus
You may buy any product from our online-store shop.comeforta.by by making a cashless settlement with allocation of VAT and all accompanying documentation. To make an order by non-cash payment all You have to do shall be:
Our managers will send You the invoice and the contract.
You may send all requested information to our e-mail info@comeforts.by
You may get any additional information by making a call to any of the following telephone numbers.
The Republic of Belarus:
+375 33 690 00 33;
+375 225 70 86 33.
The Russian Federation:
+7 499 553 01 67.
